CX Strategy Consulting
Many organizations have been slow to adapt to the digital transformation wave.
By growing over the years, processes tend to require considerable sales effort and reduce the operational efficiency within the team.
The impact is on the overall generated revenue.
Our take
We help you accelerate your transformational journey with a 360-degree view assessment of your sales. Identifying your needs & pains while developing a customer-centric strategy, based on our LEADER model, that spans across all the pillars of your organization:
With a 360-degree view assessment of your sales, we help you speed up your revolutionary path. Prioritizing your needs and pains we create a customer-centric strategy based on our LEADER model that spans all of your company’s pillars:
Your benefits
Digital maturity scoring & transformational gap
Improved lead generation & sales operational efficiency
Template based approach for fast achievements
Higher conversion rates through the Lead2Cash process
Improved Return on Sales (ROS)
Improved team performance & enablement
Our services & tools
We offer the LEADER method that will act as a guiding tool towards your journey, with the purpose of creating and implementing a successful transformation strategy backed up by technology & people:
Listen
Discover problem areas in digital sales
Understand source cause of the problem
Define possible solutions
Evaluate & adjust
Select best solution(s) that fits your needs
Decide
Connect with all the resources you need to plan and grow your business.
Execute & result monitoring
Execute the decision
KPI based monitoring
Business Consulting
Organizational Culture
Organization Development
Digital Processes Steering Orchestration
Technical Consulting
Customer Experience Architecture
CX Platform Recommendation
Standardized Technical Processes
CX Strategy Consulting
Customer Centricity approach
Customer segmentation & buyer persona
Channels & Touch-points
Customer Journey Mapping